Shipping policy

Effective Date: [06/13/2024]

Thank you for choosing Signature CBD Co. This Shipping Policy outlines the terms and conditions governing the shipping and delivery of products ordered through our website. By placing an order, you agree to adhere to the terms set forth in this policy.

Shipping Methods and Timelines:

a. We offer shipping services within the United Kingdom.

b. Our standard shipping methods will be displayed on checkout. 

c. The estimated delivery timeframes may vary depending on the shipping method and the destination address. Estimated delivery times will be provided during the checkout process.

d. We strive to process and ship all orders within1-3 business days after order confirmation, unless otherwise specified.

Shipping Charges:

a. Shipping charges will be calculated and displayed during the checkout process based on the weight, dimensions, destination, and chosen shipping method.

b. Free shipping may be offered for orders that meet the specified criteria, which will be mentioned on our website or during promotions.

Order Tracking:

a. Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, if available.

b. You can track your order by visiting the carrier's website and entering the provided tracking number.

Shipping Restrictions:

a. We currently ship within the United Kingdom only. We do not offer international shipping.

b. Certain products may have shipping restrictions due to legal or regulatory requirements. Any such restrictions will be clearly communicated on the product page.

Address Accuracy:

a. It is your responsibility to provide accurate and complete shipping information, including the recipient's name, shipping address, and contact details.

b. We will not be liable for any delays, misdelivery, or non-delivery resulting from incorrect or incomplete address information provided by you.

Delivery Issues:

a. We strive to ensure that your order is delivered on time and in good condition. However, unforeseen circumstances or events beyond our control may occasionally cause delays.

b. If your order does not arrive within the estimated delivery timeframe or is damaged upon receipt, please contact our customer support team immediately. We will investigate the issue and take appropriate actions to resolve it.

Return Shipping:

a. In case of a return or exchange, the customer is responsible for the cost of return shipping, unless the return is due to our error or a defective product. Please refer to our Return Policy for more details.

Change of Shipping Policy:

a. We reserve the right to modify or update this Shipping Policy at any time without prior notice. The revised policy will be effective from the date of publication on our website.

If you have any questions or concerns regarding our Shipping Policy, please contact our customer support team for assistance.